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    Privacy Policy

    Last updated: September 23, 2025

    1. Information We Collect

    At Zamtex, we collect information you provide directly to us, such as when you create an account, fill out a form, or contact us for support.

    Personal Information

    • Name and contact information (email, phone number)
    • Business information and project requirements
    • Payment and billing information
    • Communications with our team

    Automatically Collected Information

    • Device and browser information
    • IP address and location data
    • Website usage patterns and analytics
    • Cookies and similar tracking technologies

    2. How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve our services
    • Process transactions and send related information
    • Send technical notices and support messages
    • Respond to your comments and questions
    • Develop new products and services
    • Analyze usage patterns to improve user experience

    3. Information Sharing

    We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

    We may share information with:

    • Service providers who assist in our operations
    • Legal authorities when required by law
    • Business partners with your explicit consent
    • New owners in case of business transfer

    4. Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

    5. Data Retention

    We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

    6. Your Rights

    Depending on your location, you may have the following rights:

    • Access to your personal information
    • Correction of inaccurate data
    • Deletion of your personal information
    • Objection to processing
    • Data portability
    • Withdrawal of consent

    7. Cookies

    We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.

    8. Third-Party Services

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

    9. Children's Privacy

    Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

    10. International Data Transfers

    Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

    11. Changes to This Policy

    We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

    12. Contact Us

    If you have any questions about this privacy policy or our data practices, please contact us:

    • Email: zamtexdigital@outlook.com
    • Phone: +254769548875
    • LinkedIn: ZamTex